E-COMMERCE

JHA is proud to introduce our E-commerce logistics to our valuable customer.  We are professional to provide better service for the global consumer shopping logistics services, but not just only by courier which is expensive.

JHA is ready to provide services to all on-line shop services provider with Air/LCL logistics services to worldwide.  Our warehouse are able to provide carton repack, storage, sorting, relabeling for online shop, then transport to worldwide and assist final user, all go thru by proper customs import/export clearance.

E-commerce logistics refers to how products move through the supply chain—from your warehouse shelves to your customer’s doorstep. It kicks in the moment an online order is placed and continues through shipping, delivery, and even returns.

It covers core logistics operations like inventory management, order processing, warehousing, packing, shipping, tracking, and returns management. That includes both inbound logistics (getting products into your system) and outbound logistics (getting them out to your customers). Each step matters—and each one affects your customer satisfaction, delivery speed, and cost efficiency.

Inventory management

Inventory management is the first domino in a well-oiled e-commerce supply chain. Knowing exactly what you have, where it’s located, and how fast it’s moving gives you a competitive edge.

With real-time tracking, you can prevent stockouts and overstocking—two major threats to profitability. For lean operations, Just-in-Time (JIT) inventory systems reduce holding costs by only restocking when needed. On the other hand, maintaining a safety stock ensures you’re covered during supply chain hiccups.

Order processing and fulfillment

A well-run order fulfillment process helps you ship faster, with fewer errors—and keeps your customers happy from the moment they place an order to the moment it arrives.

Here’s how it typically unfolds:

Order confirmation – This is where your system verifies product availability and confirms payment in real time. A fast, seamless check ensures your operations are synced and ready to go.

Picking 

– Warehouse staff or automation retrieves the right items. Smart systems reduce walking time and error by clustering similar items or using bar-code scanning.

Packing 

– This step ensures protection during transit and enhances your brand presentation. Think: recyclable packaging, inserts with thank-you notes, or custom tape.

Shipping 

– Orders are labeled and handed off to the right carrier. With multi-carrier shipping software, your system selects the best option for cost and delivery speed automatically.

A cosmetics brand that automated their batching and routing process reduced fulfillment time by 50%, freeing up their team to focus on customer engagement. The right fulfillment strategy and fulfillment automation tools can turn this into your everyday reality.

Shipping and delivery

In order to improve the whole transit time, we have a reasonable optimization of transport and customs clearance process for different countries, approx. 7 to 10 working days to complete the whole professional services from our warehouse to your hand, all process with proper and regular Customs bond clearance.

Shipping is the most visible and critical part of your logistics experience. Get it wrong, and you lose trust. Get it right, and you build loyalty.

Standard shipping (3–7 days): Affordable and ideal for non-urgent items. Great for price-sensitive buyers, especially when paired with free shipping thresholds.

Expedited shipping (2-day or next-day): Best for high-value orders or seasonal gifts. Buyers often choose this when they need reliability—so your back-end must meet the promise.

International shipping: Expands your market but comes with complexities. 

Choosing the right carrier—UPS, FedEx, USPS, DHL, or local couriers—depends on geography, product size, shipping zones, delivery window, and cost. Many e-commerce brands now split their strategy: national shipping carriers for bulk and regional couriers for same-day or urban delivery.

Returns and reverse logistics

Returns are inevitable in e-commerce—especially in verticals like apparel, electronics, and home goods. But with the right strategy, they can be a brand loyalty booster instead of a cost center.

In the future, we will provide more and more value-added services to the global consumers.